When Death Occurs


Things to Consider in the Event of Bereavement

When someone dies it comes as a great shock. Sometimes the death may be expected, but nothing prepares you for the emotional shock of losing someone close.

As your funeral directors, we are here to help and advise in whatever way we can. We are dedicated professionals who provide a personal service to you 24 hours a day, 365 days a year.

Whether the death occurs at home, in hospital or even abroad our caring staff are available to guide you through the process in every detail and answer any questions or concerns you may have.


"It is a rare privilege to be a funeral director, to stand in a sensitive position at a crucial time in the midst of your family, knowing that the quality of our service and reputation will help you through this most difficult time in your lives."

Helpful Information


If the Person Passes Away at Home

If the person passes away at home and is an expected death you should first of all contact the family doctor who will call out to certify the death and arrange the death certificate. If death is not expected and for any reason the death certificate cannot be issued the doctor may refer the death to the coroner.

Please contact us as soon as the doctor has been out; we will take care of the deceased and advise you what to do next.


Information The Funeral Director Will Need

  • The full name of the Deceased, age and the address where death occurred.
  • Name of the Family Doctor and telephone number.
  • Nearest of kin name, address and contact number.
  • If the funeral is to be a burial or cremation.
  • If the deceased had a Pre-Paid Funeral Plan.
    Knox & Son Funeral Directors will then take care of the deceased and the funeral arrangements to the highest of standards.


Losing a loved one outside the UK or abroad can be a distressing experience, Knox & Son Funeral Directors are experts in these situations.

Liaising with the coroner, police, embassies, consulate, airports and any other professional body dealing with the death. We will take care of any necessary documentation needed to go ahead with the funeral.


Wills and Probate

After you lose a loved one there may be a lot to organise with regard to wills, estate and probate. We recommend you contact your solicitor for advice on these matters, we will be happy to offer a list of local solicitors if you need help with this.


Bereavement Support

When someone has lost a loved one, trying to cope with the pain and loss alone can be difficult. People can be left feeling sad, lonely, helpless, confused, even angry. We are able to provide you with contacts offering appropriate support.


Registering a Death

You must register a death in England or Wales at a Registry Office within five days, or the Registrar of Deaths in Northern Ireland. A death occurring in Scotland should be registered within eight days by the Registrar of Births, Deaths and Marriages.

Pre-Paid Funeral Plans from Golden Charter

For many people, planning their funeral has become an everyday way of looking at the future.